Last updated: [06, 18, 2025]
Welcome to Lodge Punta Marenco. By making a reservation or using our website, you agree to the following Terms and Conditions. These terms are intended to ensure a pleasant and transparent experience for all guests.
1. Reservations and Payments
Reservations may be made directly through our website or our official booking platform. A deposit or full payment may be required to confirm a reservation. Payment methods accepted are indicated during the booking process.
2. Rates and Taxes
All rates are quoted in U.S. dollars unless otherwise specified. Rates are subject to applicable taxes and fees established by Costa Rican law. Prices may change without prior notice, but confirmed reservations will honor the agreed rate.
3. Check-In and Check-Out
- Check-in: 2:00 PM
- Check-out: 11:00 AM
Early check-in and late check-out requests are subject to availability.
4. Cancellation and Refund Policy
Cancellation policies vary depending on the rate plan selected at the time of booking. Details of the applicable cancellation conditions are provided during the reservation process and in the confirmation email.
Refunds, when applicable, will be processed according to the original payment method and may require additional processing time.
5. Travel Insurance
We strongly recommend purchasing travel insurance to protect against unforeseen circumstances, including weather events, transportation disruptions, medical emergencies, or trip cancellations.
6. Transportation and Tours
Lodge Punta Marenco offers information and assistance regarding tours and transportation services. Third-party providers operate some activities, and availability may be affected by weather, park regulations, or safety considerations.
Guests are responsible for arriving at scheduled departure times.
7. Health and Safety
Guests are encouraged to inform us in advance of any dietary restrictions, allergies, or medical conditions that may affect their stay. Certain excursions and outdoor activities require a reasonable level of physical fitness.
8. Environmental Responsibility
As an eco-friendly lodge located on the Osa Peninsula, Costa Rica, we are committed to sustainable tourism and wildlife conservation. Guests are expected to respect the natural environment, avoid feeding wildlife, and follow the guidance of our staff and certified guides.
9. Limitation of Liability
While we strive to provide a safe and enjoyable experience, Lodge Punta Marenco shall not be held responsible for delays, interruptions, losses, or circumstances beyond our control, including severe weather, natural events, transportation disruptions, or government restrictions.
Guests are responsible for safeguarding their personal belongings during their stay.
10. Website Information
We make every effort to ensure that the information on this website is accurate and up to date. However, descriptions, photographs, prices, and availability may be subject to change without notice.
11. Privacy
Personal information collected through this website or during the reservation process is handled in accordance with our Privacy Policy and applicable laws.
12. Governing Law
These Terms and Conditions shall be governed by the laws of the Republic of Costa Rica. Any disputes arising from the use of this website or services shall be subject to the jurisdiction of Costa Rican courts.
13. Contact Information
Lodge Punta Marenco
Osa Peninsula, Costa Rica
Website: https://lodgepuntamarenco.com
For questions regarding these Terms and Conditions, please contact us through the information provided on our Contact page.
